Order and Shipping

Subscription

• Which 3 subscription models can I choose from?
• How can I cancel my subscription?

Order

• I have cancelled my order, how do I receive my refund?
• I would like to cancel my order, what do I have to do?
• How do I use vouchers and discount codes?
• What payment methods are offered by LYKON?

Shipping

• Is the return of samples from Italy free of charge?
• When will I receive my order?
• My delivered order is incomplete, what can I do?